Heishi Chain Bracelet, Sterling Silver, Hardstones

ALL products being shipped is through Fedex via Overnight, 2-day or Ground, depending on the value of the items. All packages are fully insured. Packages may be subject to delivery at an authorized Hold Location depending on the location of your shipping address. 

Contact us for more details or questions.

We have a 30-day Exchange policy, which means you have 30 days after receiving your item to request an Exchange. (Watches are subject to No return or exchanges)

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at statementnaples@gmail.com. Please note that returns will need to be sent to the following address: 2363 Vanderbilt Beach Rd. Ste 912 Naples, FL 34109

If your exchange is accepted, we’ll send you a shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a exchange may not be accepted.

You can always contact us for any questions at statementnaples@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Refunds are permissive on a case by case basis and will be subject to a 15% restocking fee. Please contact us at statementnaples@gmail.com.